Privacy Policy

This Privacy Policy explains how MOD CART TECHNOLOGY PRIVATE LIMITED ("Mod Cart", "we", "us") collects, uses, and protects your information when you use https://modcart.in.

1. Information We Collect

• Account data: name, email, mobile number, password (stored hashed).
• Order data: shipping address, PIN code, order history, payment references.
• Technical data: IP address, device/browser information, cookies for session and cart.
• Communication data: OTP verification logs, support emails/calls.

2. How We Use Your Information

• To create and verify your account via OTP.
• To process orders, payments, shipping, returns, and refunds.
• To send order updates, OTPs, and important service messages.
• To improve website performance, prevent fraud, and provide customer support.

3. Sharing of Information

We may share necessary data with:

• Payment gateways and logistics/courier partners to fulfil your order.
• SMS/email service providers for OTP and transactional alerts.
• Legal authorities when required by applicable law.

We do not sell your personal data to third parties for marketing.

4. Cookies

We use cookies/session storage to keep you logged in, remember your cart, and understand basic site usage. You can control cookies via your browser settings.

5. Data Security

We use reasonable technical and organisational measures (including hashed passwords and restricted server access) to protect your data. No method of transmission over the internet is 100% secure.

6. Data Retention

We retain account and order records as long as needed for legal, accounting, and service purposes, or until you request deletion where legally allowed.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us. You may also unsubscribe from non-essential promotional emails.

8. Contact

Privacy queries: modcart.tech@gmail.com | +91 7665777075
Address: 35 Laxmi Sadan, Pushpanjali Bagh Phase-4, Dayal Bagh, Agra – 282003, Uttar Pradesh.

Last updated: January 27, 2025.